About

Photo of Emily Kosa Townsend

Emily Kosa Townsend (EKT) operates at the intersection of brand and organizational structure. From decades in the creative agency business, she is well-versed across nonprofit, CPG and B2B spaces and she can provide the tailored solutions to your individual needs. EKT also has experience in designing internal strategies for B Corp Certification.

Her passion lies in working with impact brands - particularly in the education, health and parenting space. She’s worked with nonprofits from local to international levels, from identity development to brand messaging to organizational strategy.

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Brand Mosaic Tile

Inside & Out

I want to help companies and organizations align their internal and external brand experience. Everything from SOPs, employer value propositions and coaching structures to brand narratives, digital content and ambassadors.

I also love teaching and coaching - and empowering internal teams to find that optimized hum.

4 Pillars of Approach

  • Often the greatest impact of your brand experience lies within your employees’ control. Crafting your internal brand strategy is as critical as your external brand.

    Mosaic Pillar #1

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  • True partnership is best crafted when complementary strengths are aligned. Solutions need to integrate into what is working and fractionally support what is not.

    Mosaic Pillar #2

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  • Sustainability is fundamental for long-term brand success. The early work of designing systems that bring ease, as well as coaching up internal teams’ capabilities, can lay the groundwork for years to come.

    Mosaic Pillar #3

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  • There is no strategic formula. Every solution and plan should be built upon fresh research and brand fundamentals, and then uniquely customized to your audience.

    Mosaic Pillar #4

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Let’s Connect.

I’d love to connect and hear about your brand story.

Fill out the form and I’ll reach out for an initial discovery call.